Thermo Fisher transforms its customer experience
The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
Gulfstream Aerospace CIO Sheryl Bunton on digital business acceleration
Sheryl Bunton, SVP/CIO at Gulfstream Aerospace, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digital business acceleration, intentional innovation, IT's "agility layer" and more.
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8 strategic imperatives for SAP transformation success
Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.
Unlocking the hidden value of dark data
The chances are that most of the data you collect — from human communications to machine logs — is piling up with little plan for actualizing its potential. Good governance and AI can help.FROM OUR ADVERTISERS
New US CIO appointments, August 2022
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
Disney Advertising's Dana McGraw: Sharing data enhances its value
The VP of audience modeling and data science views success of data-driven products and practices as a measure of strong business partnerships and a culture steeped in empathy.
CIO 100 US: 7 award-winning financial services and insurance IT projects
The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
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What is a data engineer? An analytics role in high demand
Data engineers are vital members of any enterprise data analytics team, responsible for managing, optimizing, overseeing, and monitoring data retrieval, storage, and distribution throughout the organization.
9 investments CIOs should make before recession hits
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
7 traits of digital-savvy CIOs
Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.
Cloud PC preps Grant Thornton for hybrid future
Pandemic wins in the cloud have pushed the UK-based accounting firm to bet on desktop as a service as part of an accelerated transformation that sees IT freed up to better address analytics and AI.
Shifting from keeping the lights on to turning on new lights
How a Service Quality Index can simplify operational excellence and create breathing room for innovation
94% of enterprises are overspending in the cloud: report
Respondents to a HashiCorp-Forrester report said they were overspending in the cloud due to a combination of factors such as underused and overprovisioned resources, and lack of skills.
What is data visualization? Presenting data for decision-making
Data visualization is the presentation of data in a graphical format to make it easier for decision makers to see and understand trends, outliers, and patterns in data.
Las Vegas CIO shapes city of future on IoT, cloud
5G and connected roadways replete with advanced internet of things equipment are paving the way to a future of autonomous vehicle use and resident benefits that go beyond tourism dollars.
Top 11 change management certifications to boost your IT career
Change management is a vital skill for IT, project management, and development. Here are the top certifications to help hone and demonstrate your change management skills.
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
CIO 100 US: 8 award-winning healthcare IT projects
Healthcare organizations are increasingly embracing digital initiatives to expedite evaluations, better share medical records, and improve patient care.